Tired of EPF passbook site errors? This govt app can help; here's how

Tired of EPF passbook site errors? This govt app can help; here's how

Jul 18, 2025

Synopsis
Even if the main EPFO website is down, you can still access many EPFO services, such as viewing passbooks and raising and tracking claims through the UMANG (Unified Mobile Application for New-age Governance) app from your mobile phone. Through the UMAG app, EPF members can access several services of EPFO, including passbook viewing and claim status checks.

The Employees' Provident Fund Organisation (EPFO) offers a range of services that can be accessed online through its official portal. However, the website may occasionally face downtime or technical issues, leading to inconvenience for EPF members seeking to check their PF balance, submit claims, or perform other essential tasks. But no need to worry. Even if the main EPFO website is down, you can still access many EPFO services, such as viewing passbooks and raising and tracking claims through the UMANG (Unified Mobile Application for New-age Governance) app from your mobile phone.

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UMANG app

The UMANG app (Unified Mobile Application for New-age Governance) is a convenient and user-friendly platform offering almost all EPFO-related services on your smartphone. Whether you want to check your PF balance, raise claims, apply for Scheme Certificates, or activate your UAN, the UMANG app has you covered.

List of EPF services which can be availed through the UMANG app:

Raise and track claims
EPF members can raise a full or partial claim against their UAN directly via the UMANG app. Additionally, pension scheme certificates can be applied for seamlessly without visiting EPFO offices. Track the status (only the non-financial details) of the claims raised against a member ID.

View passbook
Through the UMANG app, an EPF member can also get a summarised overview of transactions done in their pension account of PF for the last 3 months; the rest can be downloaded as a PDF.

Download Pension Payment Order: EPS-95
This app allows members of the Employees' Pension Scheme (EPS) to download their pension payment order. This order helps them get their pension once they retire from work.

UAN allotment and activation
EPF members through the UMANG app can generate and activate a Universal Account Number (UAN) for first-time users. According to the UMANG website, "This service leverages secure face authentication, ensuring a seamless and reliable process. Employees can quickly access their EPF accounts without requiring extensive paperwork or manual verification steps.

Other services that can be availed on UMANG App
EPF members can also check the status for any grievances or requests made through the eMigrate web portal and track the final status and the actions taken by the department. Users can get details of all the PF offices in a state and can navigate to the preferred office using Google Maps services. UMANG users can get the details of the total amount submitted for all the employees in the PF account of the organisation for the particular financial year. Register your grievance related to EPFO services, among other services.

How to register to avail EPF services on the UMANG website?

Step 1: EPF members can visit www.umang.gov.in

Step 2: On the upper right side on top, click on the login/register tab

Step 3: Enter your mobile number and verify the OTP on the mobile screen

You have successfully registered on UMANG

How to register to avail EPF services on UMANG app

Step 1: Search for the UMANG app in the Google Play/App Store

Step 2: Click on Install to download the app

Step 3: Click on the 'Login/Sign-up' button

Step 4: In the pop-up, choose to share your location for personalised recommendations

Step 5: To register, enter your mobile number & agree to T&C by checking the box

Step 6: Enter the OTP received on your mobile number and click on the submit button.